Privacy Policy
How Caraway collects, uses, and protects your information when you request a cash-for-cars quote in Brisbane.
What We Collect
We only collect the details needed to provide your quote and schedule pickup.
Information you provide
- Name and contact details (phone, email)
- Vehicle details (make, model, year, condition)
- Pickup suburb/location
- Any extra notes you choose to share
Information we generate
- Quote amounts and booking details
- Basic analytics (e.g., page visits) via anonymous, aggregated data
Use of Your Information
We use your details solely to respond to your enquiry and deliver our service.
Primary purposes
- Provide quotes and schedule pickups
- Confirm ownership and arrange paperwork
- Respond to questions and support requests
What we do not do
- No selling or renting your data
- No unrelated marketing
- No sharing with third parties, except trusted providers that process submissions on our behalf (e.g., form handling and email delivery) under confidentiality
Security, Retention & Choices
You control your information. Tell us anytime if you want your details updated or deleted.
Retention
We keep enquiry details only as long as needed for quoting, pickup, compliance, or resolving disputes, then securely delete them.
Security
We use access controls and encryption where appropriate. No method is perfect, but we aim to protect your data from misuse, loss, or unauthorized access.
Your rights
To request access, correction, or deletion of your information—or to opt out of contact—email info@caraway.com.au or call 04 8143 8444.
Spam Prevention
We use simple anti-spam measures (like a honeypot field) to keep the service reliable and protect your time.
Questions?
If you have any questions about this Privacy Policy or how we handle your data, contact us: