A little preparation before the tow truck arrives makes the pickup faster and ensures you don't leave personal items behind. Here's a quick checklist.
Remove all personal belongings. Check the glove box, boot, under seats, door pockets, and sun visors. People commonly forget sunglasses, phone chargers, garage remotes, and toll tags.
Gather your paperwork. Have your registration certificate or proof of ownership ready. If you've lost the papers, let the buyer know in advance — most can still proceed with valid ID.
Remove your number plates. In Queensland, plates belong to the registered owner, not the vehicle. Take them off before the driver arrives, or ask for help on the day.
Cancel your registration. Once the car is gone, notify the Department of Transport to cancel rego and get a refund on any unused portion.
Ensure access for the tow truck. Clear the driveway or parking area so the truck can reach the car easily. If the car is in a tight spot, mention it when booking so the right equipment is sent.
That's it — five simple steps. The whole pickup usually takes 15 to 30 minutes from arrival to payment.
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