Privacy Policy

Who we are

Caraway ("we", "us") operates a vehicle buying and removal service in Greater Brisbane. This policy explains how we handle personal information under the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

What we collect

We may collect:

• Contact details you provide (name, phone number, email)
• Vehicle details (make, model, year, condition)
• Technical data from the site (e.g. browser type, approximate region) where standard web analytics are used

Why we collect it

We use this information to respond to quote requests, arrange inspections or pickup, complete vehicle transfers, and improve our service. We do not sell your personal information.

Storage and security

We take reasonable steps to protect personal information from misuse, loss, and unauthorised access. Data may be stored by service providers we use to run our business (for example hosting or email), subject to appropriate safeguards.

Your rights

You may request access to or correction of your personal information, or complain about our handling of it, by contacting us using the details on our contact page. If you are not satisfied, you may contact the Office of the Australian Information Commissioner (OAIC).

Updates

We may update this policy from time to time. The revised version will be posted on this page with an updated date.