Frequently Asked Questions

Every car is different. We calculate your offer based on make, model, year, condition, mileage, and the current market. Brisbane sellers typically receive between $150 and $9,999. We always aim to beat competing offers.

We use real-time market data including current scrap metal prices, parts demand, and recent comparable sales in Brisbane. Our valuations are transparent — we'll explain exactly how we arrived at your offer.

You're paid in cash on the spot when our driver arrives to collect your vehicle — before the car leaves your property. No bank transfers, no waiting periods, no cheques.

We'll certainly try. If you've received a competing offer, let us know the amount and we'll do our best to match or exceed it. We're competitive on pricing across Brisbane.

We buy all types — sedans, utes, 4WDs, SUVs, vans, trucks, and commercial vehicles. Old cars, damaged cars, scrap cars, accident write-offs, flood-damaged vehicles, and more. Running or not.

No. We buy cars as-is in any condition. A roadworthy certificate is not required to sell your vehicle to Caraway.

Yes. We buy unregistered, deregistered, and expired-registration vehicles across Brisbane. No current registration is needed.

Absolutely. Non-running, mechanically failed, and immobile vehicles are among the most common types we purchase. Our tow truck will handle the rest.

In some cases, yes. Contact us to discuss your specific situation. We may be able to arrange payout of remaining finance as part of the sale.

It's three simple steps: (1) Contact us with your car details for a free quote. (2) Accept our offer. (3) We pick up your car and pay you cash. The whole process can be completed in under an hour.

We offer same-day pickup across most Brisbane suburbs. Contact us before midday and we can usually arrange afternoon collection.

Yes — 100% free towing anywhere in Greater Brisbane. There are no hidden towing fees, no deductions, and no surprises. The quoted price is what you receive.

Just your photo ID (driver's licence). Registration papers help speed things up but aren't essential. We handle all vehicle transfer documentation.

Ideally yes, as we pay cash in person and need to verify your ID. However, we can sometimes make alternative arrangements — just ask when booking.

We cover all of Greater Brisbane — north to Caboolture, south to Beenleigh, west to Ipswich, and east to Cleveland. This includes Logan, Moreton Bay, Redland City, and Ipswich council areas.

No. Whether you're in the CBD or Caboolture, our service is the same price — free towing and competitive cash offers regardless of your location.

Yes. We operate 7 days a week, Monday to Sunday, 7am to 7pm. Weekend pickups are available across all service areas.

Depending on condition, we either resell it, salvage usable parts, or responsibly recycle it at a licensed Queensland facility. All fluids and hazardous materials are disposed of according to EPA regulations.